Entry tickets (passports) can be bought in different places, keep in mind that gests from our hotels will have additional benefits.

Box office: You can buy full price entry tickets (passports) directly at the ticket office by the entrance, to check prices and attractions included in each passport, please click here, keep in mind that the ticket office is open on the same days an times as the park: From Tuesday till Sunday including holidays – From 9:00 am to 5:00 pm. Please notice that we are closed for maintenance on the first working day of the week.

Hotel front desk: If you are a guest on any of these hotels: Hotel El Lago Azul, Hotel La Colina, Hotel Doradal Mediterraneo, Hotel África y Hotel Casablanca, you can buy entry tickets (passports) at the hotel’s reception, you will also receive the following benefits:

– 10% discount on any of our entry tickets (Cash payments only).
– Unlimited access to the park.
– Unlimited access to the aquatic attractions included on your entry ticket.
– Free vehicle access.

You have to keep both your park bracelet and thicket in good condition and show it everytime you go in.

Phone Reservation, email or by visiting our office in Medellín: You can add entry tickets to your hotel reservation and pick them up on your arrival to any these 3 hotels: Hotel El Lago Azul, Hotel Las Colinas y Hotel Doradal Mediterraneo and by the park’s entrance if you are staying in either Hotel África or Hotel Casablanca (these hotels are inside the park). This way you might receive the same benefits listed above. You can call us in Medellín at 444 29 75, at our free national line 018000 510 344 ext. 100, 101, 102, 112, 113,114,170, at our Whatsapp (+57) 313 628 6931. You can also write to us at comercial@haciendanapoles.com