What are your hours of operation?

Services hours are from 9:00 am to 5:00 pm, from Thursday till Sunday including holidays.

Notice: Our hours of operation are subject to change with no previous warning.

Can I enter in my own vehicle?

Visitors can enter in their own vehicles, in order to do so, you should pay a vehicle entry fee that will allow you to move through the park and make use of parking spots found in many different areas. Daily entry fee for sedans, pickups and jeeps is COP $18.000. Daily entry fee for motorcycles is COP $9.500.

If you are a guest on any of these hotels: Hotel El Lago Azul, Hotel La Colina, Hotel Doradal Mediterraneo, Hotel África y Hotel Casablanca, and buy your park tickets (passports) at the hotel’s reception you will receive the following  benefits:

– 10% discount on any of our entry tickets (Cash payments only).
– Unlimited access to the park.
– Unlimited access to the aquatic attractions included on your entry ticket.
– Free vehicle access.

You have to keep both your park bracelet and thicket in good condition and show it everytime you go in, If you are staying at our Camping Hotel, you will only have to pay vehicle entry fee once and keep and present your ticket on the following days of your stay.

Notice: these benefits will not apply if you buy your tickets at the park’s ticket office.

Can I bring my pet along?

Pet entry is allowed, the owner asumes full responsability, you must always follow these rules:

–  With no exception, pets should always be accompained by an adult.
– Pet’s hygiene and health is the owner’s responsibility.
– You are not allowed to leave your pet inside of a parked vehicle.
– You should always respect other visitor’s space and peacefulness.
– Pets should always be on a leash.
– Pets are not allowed inside aquatic attractions.
– Any damage caused by pets will be the owner’s responsibility.